Clarendon Medical

Appointments and overall care

Dear Patient,

Many thanks for agreeing to take this short survey. Your views and opinions will help the practice better understand and influence services. Please answer all of the questions and click 'Send Survey' when you are done.

We would like some feedback on a recent appointment you had with a GP and our telephone service.

Q1. How did you make your appointment?

By phone

In person

Online

Other, do not know or someone else made appointment

Q2. How urgent was your appointment ?

Urgent

Routine

Q3. How long did you have to wait for the appointment?

Got it on the same day

Within 1-2 working days

Within 3-5 working days

More than 5 working days

Other, do not know or someone else made appointment

Q4. If you could not get an appointment within 5 working days why was that?

There were no appointments with the GP I wanted to see

The times offered did not suit me

There were no appointments with any GP

Other, do not know or someone else made appointment

Q5. How easy do you find getting through to the practice on the telephone

Very easy

Fairly easy

Not very easy

Not easily at all

Does not apply

We would like some feedback on the overall care from the practice

Q1. How satisfied are you with the care you get from the practice?

Very satisfied

Fairly satisfied

Not very satisfied

Not satisfied at all

Does not apply

Q2. Would you recommend us to someone who has just moved into the local area?

Yes, definitely

Yes, probably

No, probably not

No, definitely not

Don't know

It would help us to understand your answers if you could tell us a little about yourself

Are you?

Female

Male

How old are you?

Under 16

16-44

45-64

65-74

75 or over

Many thanks for your time in answering the questions on this survey.