Patient Access Survey
Do you use our Website
What else would you like to do through our website
Do you use the NHS mobile phone app to order your repeat prescriptions
What barriers are there to stop you using the NHS mobile phone app to order repeat prescription
Would you use the NHS mobile phone app to make 'non urgent' appointments if this function was available? for example Nurse, Health care assistant, Medication review appointments.
If you have answered no to the previous question please explain
Are you aware of our dedicated results phone line
How would you like to see access to your results improved
Are you aware of our 'live well' area on our website
What other health related information would you like to see within our 'live well' area
Would you benefit from support learning how to use our online services
What online services would you like support with
We would like patients who are not calling to book an appointment to avoid calling reception during our busiest call times of 8am-10am and 2pm-3.30pm so that we can deal with appointment requests more efficiently. This includes non medical requests such a patient registration. Are you in agreement with this
Do you have a disability that restricts your access to our Practice/Services
What could we do to improve disability access to the Practice
Would you be interested in a news letter that would be published on our website
If you would like to see a news letter what information would you like to see included in it